Having an issue where I can't use ebay chat to resolve my issue - agent doesn't seem to be able to read my messages and they have gone unanswered for about 20 mins (not pictured: previous chat where agent kept asking if I was online and didn't respond when I said yes). Can't seem to find an option to get a callback either, only chat is offered as a solution.

@cait5099 wrote: No worries! Text in screenshot reads: "Invoices cannot be sent for items where eBay manages all or part of the postage. These items are excluded from this invoice." @*vyolla* no they haven't paid yet, I had already agreed with them that I would send an invoice for combined postage upon them winning the second bid, which then resulted in the above message. So they are currently hanging fire until I sort this. On my relatives (the seller) Private Account, a...

Chat agent can't read my messages | Seller Central

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Chat agent can't read my messages | Seller Central | eBay UK