Change of mind return

Question

A buyer wants to return an item because they just didn't like it. If I deny the return can they open an item not as described? Bear in mind the item was sold for parts not working.

sml192 · Accepted Answer

They won't be able to open an 'Item not as described' case on eBay if you decline the return but they would still be able to do a chargeback with their payment provider.