buyer wants refund for inaccurate description | Seller Central

ngantl_81 · 2026-06-20T13:42:56.910491Z

I've sold a used lens a couple days ago and the buyer contacted me asking for a refund as the back lens cap isn't the same brand as the lens, my description doesn't mention the cap only about the condition of the lens itself and photos show the lens cap in them. what do I do if the lens itself is fine and their only issue is the cap?

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buyer wants refund for inaccurate description | Seller Central | eBay UK