Buyer has disappeared after paying and isn't responding to my messages | Seller Central

bangonthemoney · 2026-04-19T16:59:33.202000Z

I sold an item back in December 2025, all went smoothly and the buyer agreed to collect the item as it is very fragile and we both wanted to transfer the item safely by handing it over in person. At the time the buyer said he would collect after the predicted bad weather that was due had passed, I had not problem with this. As we live a few hundred miles apart, I am fully aware of the travel time ( roughly 3 hours each way ) as well as the added expense for travel. So I offered to bring the item to him as I was making that same journey to his part of the country but for different reasons, it seemed like the good and obvious thing to do!. After messaging him on 3 separate occasions I have not had any response from him, he has gone completely silent but has paid me in full. This item is listed as none refundable. It is now literally 5 months down the road and I still haven't heard from him, I have left my phone number so he could easily message me. I actually want to hand over the item as technically it isn't mine anymore, but I am unable to, and I don't know what to do, please could any advise me, many thanks in advance 😊.

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Buyer has disappeared after paying and isn't responding to my messages | Seller Central | eBay UK