buyer does not pick up parcel from collection point | Seller Central

maarsy · 2026-04-29T11:36:42.820000Z

this is a new one for me , item went to an argos pickup point but the buyer did not pick it up . had a message 4 days ago saying a return had been started and only today has been confirmed as sent back . the only time i had an item come back when it was unable to be delivered was with royal mail . as the buyer did not respond to the note saying they were trying to deliver it was sent back to me and i did not have to refund it as ebay said it was not my fault . however in this case it seemed to have automatically have started a return and by the looks expects me to refund it even though the buyer wont pick it up and is not responding to any communication . would like to hear if any one else has had items sent back from pick up points .

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buyer does not pick up parcel from collection point | Seller Central | eBay UK