I have an item as an Auction or Buy it Now. A buyer has sent me a message with a lower offer which I have eventually agreed to. How do I process this sale?

Presumably, you have no bids on the item. If that's the case, you should be able to amend the listing, remove the "Buy It Now" option, and add the "Offers" option. (I don't think you can have both) - your buyer then makes the offer, and you accept. Alternatively, you could just drop your starting price to the offer amount, and end the listing once the buyer has bid, with them as winning bidder. This may be simpler, but runs the risk of someone else bidding, and mucking up your arrangement.

Auction or Buy it now and offers | Seller Central

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Auction or Buy it now and offers | Seller Central | eBay UK