agreed refund of total cost to buyer re NAD | Seller Central

beatrice834 · 2026-06-25T15:41:59.758412Z

My buyer has found a fault nad in an item I sent him. I am happy to refund him for the purchase price and associated postage etc, and do not need him to return the item. The refund button on the order only states a refund of the purchase price and I can't change it. I use basic ebay selling not seller Hub. Never had a return before so confused.

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agreed refund of total cost to buyer re NAD | Seller Central | eBay UK