Hi everyone,I need some guidance on how to handle a buyer’s cancellation request.The buyer asked to cancel their order, but the item has already been processed. eBay is asking me to either “Accept” or “Decline” the cancellation, but I’m unsure what the correct action is when the parcel has already entered the dispatch stage.My questions are:If an order has already been processed, should I decline the cancellation?Will declining affect my seller metrics?Is it correct to advise the buyer that they...

Wait until after it has been delivered and then buyer can send it back with a change of mind return.You really need to be registered as a business seller as you are trading.Business seller policy | eBay

Advice Needed: Buyer Cancellation Request After Processing | Seller Central

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Advice Needed: Buyer Cancellation Request After Processing | Seller Central | eBay UK