Account has fallen Below Standard | Seller Central

lucy2706lucy · 2026-05-03T18:49:10.924000Z

My sales seemed to have fallen off a cliff recently, so I did abit of digging and found my account to have fallen into below standard. 3/798 cases where the buyer needed eBay to step in. An oversight on my part and having looked into the situation more, I should have dealt with things better on my end. This has pushed my defect rate to 0.38%. It seems once you enter into Below standards, it’s rather difficult to get yourself back into above standard. Doing some math, if I could hit 1000 sales (204) needed without any buyer pushbacks, would that hypothetically get my account back into above standard (3 % 1000 =0.3) ? I understand older sales will drop off so the actual number may be slightly more, but would this be the best (only) way to get my account back to ‘normal’? TIA

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Account has fallen Below Standard | Seller Central | eBay UK