9 day estimated delivery with royal mail!!!! | Seller Central

qualitydeals4u · 2026-05-22T13:24:25.405000Z

Royal mail have completed screwed up my ebay business. Ive a 99.9% feedback score with over 30,000 items sold. I have same day dispatch show and set as a policy. I received receipts of on time drop off and confirmation scans from royal mail. The problem has been caused by their shocking 2nd class letters less than 100g. Ive been informed that these often fall through their machines and cause huge delays. Anyway, for the last 2 months I switched to tracked 48 and my late deliveries have got way better. But I have upto 9 working days estimated delivery shown on my listings, so longer with weekends etc. Ebay evaluated my account on the 20th again and I honestly thought it would improve. Ebay is been far too cautious and it should go of the last months statistics, not how ever many months it does. It crazy, im.gone from 12 months ago making about 100 sales a day, to now making about 2 or 3 sales a week. So theres no point me selling on ebay now. This is so unfair as ive done my BEST to offer a great service to customers and only have 9 negative feedback, which out of thousands isn't bad. Other sellers use the exact same 2nd class service and their listings show as 2-3 days estimated delivery. How can this be rectified? Im pressuming ive got to just wait. But im moving onto shopify and google. But I do want this rectified and the system ebay uses to calculate things is crazy for some issues like this and too cautious.

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9 day estimated delivery with royal mail!!!! | Seller Central | eBay UK