I would also have a close look at your bidders before offering a second chance offer, as the system is deeply flawed.
For example, if I start an item at £10, and there are two bidders who bid it up to £40, and the winning bidder doesn't pay, eBay will send the second chance offer at the highest amount the second placed bidder had offered.
So, if the non-paying bidder had not bid, the second guy would have won at £10 as there would have been no competing bids, but eBay are expecting him to pay £38 as a second chance, because he bid that high when he was competing with someone else.
Absolutely open to abuse, and I'm always wary of second chance offers because of this.
It's a bit late in the day for me. What's the issue/abuse? If they accept you get £38 rather than £10. (Is it e.g. that you find 2nd chance offers aren't normally accepted?)
The issue obviously is that, if the non-payer had never bid, or if ALL his bids were cancelled (as he wouldn't have paid, no matter what the amount was), then, in the case of an auction with only two bidders, the losing bidder would actually have won at the opening bid amount, had the non-payer not bid. (If a buyer retracts a bid, ALL their bids are cancelled, so why not apply that to unpaid items?)
It's wide open to abuse - the seller gets someone to bid up the auction, and then doesn't pay, so the runner-up has to pay an inflated amount if they go for the second chance offer.
I know you'll say that non-payers get strikes, and that's true, but in this case, he won't because the seller didn't follow the correct procedures.
It's the middle of the day, still not sure I understand.
"if I start an item at £10" - so, you are the seller. This continues for the rest of the paragraph and next paragraph.
"Absolutely open to abuse, and I'm always wary of second chance offers because of this." and further explained in your latest message - seems to only make sense to me, if you are the buyer.
Anyway never mind. I hardly ever use them as a seller or a buyer.
I'm wary of them as a buyer, as the price offered is often higher than it should be.
I'm wary of them as a seller, because many buyers will realise it is being offered at a price much higher than they could have won it for. I don't want any potential buyers to think I am trying to "do" them, as that's how it looks to me.
Hi, I totally agree with what you are saying here. I am a seller and regularly sent second chance offers but only on items where I had more than one of that item available. On the rare occasion someone didn't pay for the item or cancelled the order I wouldn't send a second chance offer but instead relist it to auction again as like you say the cancelled bidder caused the price to rice which makes it unfair on the other bidders.
Select Second Chance Offer from More actions, and then Continue.
Select the quantity of items you have to sell, the duration of the offer, and the bidders you want to send offers to. Then select Continue.
Ebay will send the bidders you selected an email, and it's their choice whether to accept the offer. Your offer expires if the bidder doesn't respond within the duration you chose.
Be aware not all members wish to be notified and may have this option blocked in their preferences.
vinylscot
·5 months agoI would also have a close look at your bidders before offering a second chance offer, as the system is deeply flawed.
For example, if I start an item at £10, and there are two bidders who bid it up to £40, and the winning bidder doesn't pay, eBay will send the second chance offer at the highest amount the second placed bidder had offered.
So, if the non-paying bidder had not bid, the second guy would have won at £10 as there would have been no competing bids, but eBay are expecting him to pay £38 as a second chance, because he bid that high when he was competing with someone else.
Absolutely open to abuse, and I'm always wary of second chance offers because of this.
str11p
·5 months agoIt's a bit late in the day for me. What's the issue/abuse? If they accept you get £38 rather than £10. (Is it e.g. that you find 2nd chance offers aren't normally accepted?)
vinylscot
·4 months agoThe issue obviously is that, if the non-payer had never bid, or if ALL his bids were cancelled (as he wouldn't have paid, no matter what the amount was), then, in the case of an auction with only two bidders, the losing bidder would actually have won at the opening bid amount, had the non-payer not bid. (If a buyer retracts a bid, ALL their bids are cancelled, so why not apply that to unpaid items?)
It's wide open to abuse - the seller gets someone to bid up the auction, and then doesn't pay, so the runner-up has to pay an inflated amount if they go for the second chance offer.
I know you'll say that non-payers get strikes, and that's true, but in this case, he won't because the seller didn't follow the correct procedures.
str11p
·4 months agoIt's the middle of the day, still not sure I understand.
"if I start an item at £10" - so, you are the seller. This continues for the rest of the paragraph and next paragraph.
"Absolutely open to abuse, and I'm always wary of second chance offers because of this." and further explained in your latest message - seems to only make sense to me, if you are the buyer.
Anyway never mind. I hardly ever use them as a seller or a buyer.
vinylscot
·4 months agoI'm wary of them as a buyer, as the price offered is often higher than it should be.
I'm wary of them as a seller, because many buyers will realise it is being offered at a price much higher than they could have won it for. I don't want any potential buyers to think I am trying to "do" them, as that's how it looks to me.
str11p
·4 months agoThanks. That does make sense (to me)!
anaships
·3 weeks agoHi, I totally agree with what you are saying here. I am a seller and regularly sent second chance offers but only on items where I had more than one of that item available. On the rare occasion someone didn't pay for the item or cancelled the order I wouldn't send a second chance offer but instead relist it to auction again as like you say the cancelled bidder caused the price to rice which makes it unfair on the other bidders.
tressygirl
·5 months agoYou need to finalise the non payment first have you done this ?
Then, after 4 days pass cancel the order citing buyer has not paid, and you can send that second chance offer here:
Ebay will send the bidders you selected an email, and it's their choice whether to accept the offer. Your offer expires if the bidder doesn't respond within the duration you chose.
Be aware not all members wish to be notified and may have this option blocked in their preferences.
@flybythepantssixpence
flybythepantssixpence
OP5 months agotressygirl
·4 months agoGood, then you can go ahead with my instructions above how to make that second chance offer.
Be aware some members have blocked this option not wishing to receive those offers, but worth a try.
**peaseblossom**
·5 months agoIf it's due to a non-paying bidder you have to deal with the original transaction first. Issue an Unpaid Item cancellation after 4 complete days to end transaction. More info:
https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=
After that go to the dropdown actions menu alongside the item on your orders list and use the Second Chance Offer link to offer to the underbidder.