HelloI've messed up. I listed a cinema ticket cheaply and the buyer paid and I've emailed an screenshot of the codes for them to use. But I've left it on simply delivery and not custom postage. I presume there is no way to mark the item as dispatched, unless you click the "get prepaid label", or could I generate label and then void? Help please

Do I understand that this is not a physical item you have sold? If so you are reliant on the buyer being honest and not opening an item not received case as you won't have proof of delivery. As for the simple delivery label that isn't being used, if buyer paid then they will get a refund. If you are paying for it then you would need to claim it but usually you need to prove alternative delivery in order to do that. Hopefully someone else more knowledgeable will reply after me.

Sold item on simply delivery when it should have been collection only | Postage

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Sold item on simply delivery when it should have been collection only | Postage | eBay UK