Simple Delivery - re booking Royal Mail Collection - print label problem
I missed a Royal Mail collection booked through Simple Delivery & when I rebook the collection it says print label at home & no option for them to bring label. I don't have a printer & no QR code to print in a post office. Original collection was for them to bring the label. I am hoping Royal Mail may bring the label still but I guess unlikely as it is now not stated on the rebooking collection details. Anyone else had this problem with a solution? Thanks
3 comments
maujohwai
·1 month agoWhen I sold an item with Simple Delivery a week or so ago, I couldn't order collection until I corrected the weight, for some reason. I asked to be brought a label, but the postman didn't have it, which has never happened when I book collection and a label directly with Royal Mail. Luckily, he's very helpful and said he'd be back in ten minutes if I could print the label myself. Later that day, I was told by email that collection had failed! (Meanwhile, the tracking showed it as being in the system.)
hyperhoundoom
·1 month agoHi there. I’m in a similar situation with a collection that’s going to happen tomorrow. It was meant to be today but they brought no label so I’ve had to rebook and it says “print at home”. What was the outcome with you?
rlbebb
OP1 month agoHi, I had to ask my husband to print it at his work to get me out of the problem, I leave my parcel outside in a safe place now to avoid not hearing them knock door & end up with no label. So, I have no proper solution to the problem still. Hope you managed to sort out your parcel label okay.