Simple Delivery - I need all my parcels collected from my home. Disabled. | Postage

wilmilv_0 · 2026-05-01T13:39:25.244000Z

The YouTube video < How To Book ebay Royal Mail Collection In Minutes > plainly shows that it is possible to have parcels collected from your home. The seller clicks on < Get prepaid label > and is taken to the GET LABEL page featuring 3 panels. And the third panel says; "Need courier collection .... Book".But MY third panel does not show that option. I am 72 years of age with a very large 5Kg box. And all I have in MY third panel is an advert for Evri, and nothing on it is clickable. So at 1400 hrs on 1/5/2026 I phoned eBay Customer Service for help. Item 406889820839..The Customer Service guy told me that Simple Delivery has no option for courier collection from my home under any circumstances, ever.When I then invited him to look up the YouTube video on his phone, he immediately ended the call me without replying to me..I have two eBay accountsI use wilmilv_0 619 for general junk and it generates the large parcels.On my other eBay account (goldenlinnet 1044) I only sell documents, pictures and paper items..I have discovered that I am able to book Royal Mail collection from my homeon my Paper Items account - goldenlinnet.But I do not have that option on my 'Boxes Of Junk' account (wilmilv_0) where I need it..Any idea how I can recalibrate my wilmilv_0 account to book pick-up from my homelike I can with my goldenlinnet account?..

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Simple Delivery - I need all my parcels collected from my home. Disabled. | Postage | eBay UK