Seller sent wrong returns label
I’m trying to send back a faulty item from the uk to France but the seller has sent a shipping label that is only valid in France not the uk. I’m trying to get in touch with eBay to let them know because I’m not have any luck resolving this with the seller and worried I will be the one that will lose out and lose my money before the dead line to send it back. Please help
1 comment
tressygirl
·2 weeks agoYou need to contact eBay Customer Service, explain the issue and ask if they can provide the correct label and to be charged to the seller'd account.
Contacting eBay Customer Services is not easy nowadays to get a live agent either use the link below ,or top of any eBay page click on Help & Contact to bring up, 'How Can We Help You Today? ' Keep typing in ....I wish to speak to an agent.
Best time to contact is 8 a.m. on a weekday morning , there's more chance of Dublin answering.
https://www.ebay.co.uk/help/eua?id=5190
Lines open between 8 a.m. to10 p.m. on weekdays.
9 a.m. to 6 p.m. on weekends.