Seller refund if the item goes missing? | Postage

drvonsnarlsmusic · 2026-07-06T08:20:48.931317Z

I have just had notification that I will have to refund a buyer for an item not received via Evri. The buyer had buyer protection and after 2 weeks Evri have marked the case as security alert suspected stolen. Why do I have to refund?

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Seller refund if the item goes missing? | Postage | eBay UK