Royal Mail Collection issues | Postage

asfroma · 2026-05-16T08:00:33.928000Z

Hi there I arranged a collection via Royal Mail and left the parcel in my safe place as I was out walking the dog. The parcel was collected but Royal Mail marked it as 'not there'. I've had to issue the buyer a full refund now, I am wondering if there's any recourse with Royal Mail or do I just have to wear this?

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