Removal ot the ability to add alternate tracking info, why? | Postage

beerbeerbeer! · 2025-12-21T13:04:49.806000Z

Strange one this, but i recently sold an item worth about £350, eBay wouldnt let me change the "simple delivery" ( which is anything but simple and getting worse by the week ) to Special Delivery, instead only letting me use the default 48 hour cover to £150 label, so not even convering me for the full cost of the item..... I communicate in the auction text that i use SD and would send it via that method no matter what eBay says so they get the thing before Xmas and its insured to £500, safe in the mistaken knowledge that i can add another tracking number to the sale as i had done on many previous occasions... I sell item and discover that the only way i can see to get the full address of the buyer is to be forced to buy eBays lable, which has happened before and is just a way for eBay to force more cash out of me for no service, but OK ill live with that.... So i post it out via SD and come home to find that theres no now way to add the tracking onto it and the only tracking is the 48 hour label they sold me/forced me to buy I call them and some arrogant CS bod tels me they removed that option, no notice, no email nothing....He then says if i send a message to buyer with the number, that is proof enough and that will suffice in any dispute..... I should coco pal! Ive pin locked the thing anyway so the buyer will have to onctact me to get that code but the way eBay just opened all sellers up to fraud is astonishing with me not being able to add on a different tracking number, any thoughts?

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Removal ot the ability to add alternate tracking info, why? | Postage | eBay UK