Refunding additional postage charge on multi item sales | Postage

tf723ll1ot · 2026-05-27T08:27:04.651000Z

A buyer has purchased 10 items from me using simple delivery, however it has charged them postage on each item (£27.50 total postage charge) they have messaged me asking for a refund of additional postage charge and I can’t refund it due to simple delivery. How can I get a refund to them?

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Refunding additional postage charge on multi item sales | Postage | eBay UK