If you are just relisting from inactive, ignore the fact there is no postage there, go to end and list and then look at your listing and you will find the postage that you used is there! Worked for me. I assume if you wanted same postage amount you could sell similar and change listing to new photo/ wording and just list. Haven't tried that bit though.
Just received this from the agent I spoke to yesterday:
I would like to inform you that I have escalated the case to our relevant team. As per the reply received from our team the same issue is being faced by multiple sellers for this and our team is already working on it to sort this out.
Our team is closely working with the relevant team to check this is not repeated again and they will be keeping your case open. Please do not worry, I am taking full ownership of your query until we can get a resolution.
Be assured, we are still monitoring your account to ensure that you will not be experiencing any other issues and the same is sorted at the earliest. If you encounter any other issues relating to this, we are happy to assist you further.
pog-the-porg
·2 weeks agoMine isn't working either on trading cards (custom postage - says no options available). Hope it gets fixed soon!
sunflowers4me59
·2 weeks agoIf you are just relisting from inactive, ignore the fact there is no postage there, go to end and list and then look at your listing and you will find the postage that you used is there! Worked for me. I assume if you wanted same postage amount you could sell similar and change listing to new photo/ wording and just list. Haven't tried that bit though.
butterflygirlcards
·2 weeks agoYes my customer postage is not working?
Ebay want to charge buyers over a pound more to sell small items!
tabbiecat*
·2 weeks agoJust received this from the agent I spoke to yesterday:
I would like to inform you that I have escalated the case to our relevant team. As per the reply received from our team the same issue is being faced by multiple sellers for this and our team is already working on it to sort this out.
Our team is closely working with the relevant team to check this is not repeated again and they will be keeping your case open. Please do not worry, I am taking full ownership of your query until we can get a resolution.
Be assured, we are still monitoring your account to ensure that you will not be experiencing any other issues and the same is sorted at the earliest. If you encounter any other issues relating to this, we are happy to assist you further.
robscurios
OP2 weeks agoTHANKS FOR MESAGE WILL HAVE TO WAIT AND SEE