Need to post item that weighs 1.3KG with Simple Delivery (Evri), but realised that my postage label says up to 1KG.

Hi,

I need to send a parcel with Evri using Simple Delivery, but when look at the postage label it generated, it says up to 1KG, but my item weighs 1.3KG.

If I send the item, will there be a problem, or can eBay give me a new postage label? Any experiences with this?

Thanks for your help,

genix_fusion

6939 View listings

Posted 6 days ago · Edited 6 days ago·Last reply 6 days ago

1 comment

**peaseblossom**

·6 days ago

View listings

eBay say if you used the recommended parcel size when listing your item and it exceeds the maximum size and weight of the label, you won’t be charged any additional costs. To go ahead and use the Simple Delivery postage label. The courier will accept your package providing it remains within the maximum weight and dimensions for the service.

But you may be able to change the weight by clicking on Get Prepaid Label and under the heading Package details click on the pencil icon and you should get: "No extra charge. Changing your package size won’t cost you anything." Then use the dropdown menu to change weight.