Mandatory Simple Delivery "Wait to ship" timer breaks bulk label tools for private sellers
Summary: old_nice_stuff discusses an issue faced by private sellers in the UK using eBay's Simple Delivery service. Currently, single-item paid orders are placed on a "Buyer has X hours left to shop" timer, which prevents merging payments or issuing partial postage refunds. This process disrupts sellers' workflows by excluding these orders from the bulk label dispatch tool and forcing the creation of prepaid labels individually. old_nice_stuff requests an update to eBay's system to allow single-item checkouts to bypass the hold timer or to enable processing through the bulk label tool.
As a private UK seller on mandatory Simple Delivery, single-item paid orders are frequently placed on a "Buyer has X hours left to shop" timer.
The Problem: Simple Delivery does not allow merging separate payments or issuing partial postage refunds once an item is paid individually. Because separate transactions always generate separate labels, keeping single paid items on a shopping window timer serves no functional purpose.
Impact on Workflow: Placing orders on "Wait to ship" actively locks and excludes them from the bulk label dispatch tool. Sellers are forced to generate prepaid labels individually outside their regular bulk workflow or wait for the timer to expire.
Requested Fix / Question: Can eBay update the system logic so single-item checkouts under Simple Delivery bypass the hold timer entirely, or allow sellers to process "Wait to ship" orders within the bulk label tool?
backfrombeyond
·2 weeks agoI agree, this is annoying. It has happened to me several times and I don't sell much at all. None of the buyers added additional items to their purchase