Mandatory Simple Delivery "Wait to ship" timer breaks bulk label tools for private sellers
Summary: old_nice_stuff discusses an issue with the mandatory Simple Delivery system for UK sellers, where single-item paid orders are placed on a timer, complicating the dispatch workflow. They explain that the system does not allow merging payments or issuing partial postage refunds, impacting the use of bulk label tools. backfrombeyond agrees, noting similar experiences without buyers adding additional items. old_nice_stuff requests a system update to allow these orders to bypass the hold timer or be processed with the bulk label tool.
As a private UK seller on mandatory Simple Delivery, single-item paid orders are frequently placed on a "Buyer has X hours left to shop" timer.
The Problem: Simple Delivery does not allow merging separate payments or issuing partial postage refunds once an item is paid individually. Because separate transactions always generate separate labels, keeping single paid items on a shopping window timer serves no functional purpose.
Impact on Workflow: Placing orders on "Wait to ship" actively locks and excludes them from the bulk label dispatch tool. Sellers are forced to generate prepaid labels individually outside their regular bulk workflow or wait for the timer to expire.
Requested Fix / Question: Can eBay update the system logic so single-item checkouts under Simple Delivery bypass the hold timer entirely, or allow sellers to process "Wait to ship" orders within the bulk label tool?
backfrombeyond
·1 month ago · Editedremoved