Lack of postage options and no insured options
Hi Group i haven't listed an item for a long time and I have decided to sell an expensive watch. I have listed it but the postage options i have available to buyers just doesn't give me confidence. The item i expect to sell should fetch in the region of £2000 but the postage options are rediculous. I would need to send insured and recorded signed for. This listing gives me no confidence at all and i'm considering ending the listing. Any advise on this much appreciated
2 comments
sml192
·3 weeks agoIf you set the start price over £750 then it won't be eligible for Simple Delivery, allowing you to use your own Custom Postage instead.
jonatjonatjonat
·3 weeks agoSo....
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575
With Simple Delivery there's a few things to bear in mind...
12. Liability for Loss or Damage.
You remain responsible for any loss or damage to your item until it has been scanned into the carrier’s network. Once your item has been scanned into the carrier’s network and providing you used the Simple Delivery label and are compliant with these Terms and eBay’s Policies, as well as the relevant Carrier Terms, your item will be covered for loss or damage during transit up to the sold item value on the eBay.co.uk site. This means you will retain your sales proceeds in relation to the item sent using the Simple Delivery label. The item will be in transit from the point it has been scanned into the carrier’s network until it has been marked as delivered by the carrier. For the avoidance of doubt, your item will not be covered for loss or damage during transit if you have acted fraudulently.
Problem is - watches are a prohibited item - so you should have been unable to list it with Simple Delivery in the first place.
Best thing would be to end the auction and start it again and try to avoid Simple Delivery.