I am very disappointed with the service I received from eBay.
I purchased a postage label in March that was never used. I have contacted customer support several times over the past three months, but each time my case is passed to another team and I have not received my refund.I have waited patiently and have spent a considerable amount of time chasing this issue. I dont know what to do now....
3 comments
cheekychippy210
·1 month agohow about dropping free postage! is it free or factored into item price? Buyer pays postage all the way for me, I have better things to do with my time than chasing ebay for labels.
jonatjonatjonat
·1 month agoYou’re probably too late to do anything about it now, but a little more info might help. Was it a simple delivery label? Or a custom postage label? What kind of label was it?
though all things told given you don’t pay eBay any fees you are doing pretty well out of ebay for what certainly looks to be a business.
jewellerybysofia
OP1 month agoIt was a simple delivery label that I bought through eBay. I had to purchase it because the system wouldn’t let me mark the item as dispatched otherwise.
After that, I filled in the online refund form for the postage label, exactly as an eBay agent instructed me to do. I followed all the steps they told me, but I never received the refund for the postage label.