EVRI driver steals my item and places label on different package. | Postage

drewskyvitch · 2025-08-30T09:01:02.761000Z

I had 4 items delivered from The States yesterday. 3 were OK but one, that should have contained a vintage bracelet that set me back about £150, contained a pair of womens leggings. I thought at first that the seller may have got things mixed up but that's not the case. When I look closer at the package, I can see two labels with my address on and a further label underneath with the details for the leggings and UK post. So, someone, ie the driver, had put my bracelet in his pocket and stuck the labels on another one that he gave to me. I can't seem to get any help from eBay or Evri, all they say is that the order has been delivered. I'm going to confront him today but if he won't do the right thing, can anyone please advise me on what I can do to redress this situation? While on the subject, why do these drivers refuse to use the doorbell and tap like a mouse on the door instead? And why do Evri tell you an item is out for delivery then deliver 12 hours later? Generally why are they so bad and why are we forced to use them?TIA, Drew.

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EVRI driver steals my item and places label on different package. | Postage | eBay UK