Delivery of expensive Graphics Card
Summary: sligeriii discussed selling a high-value graphics card and considered delivering it personally to avoid high courier fees, questioning how to confirm receipt and secure a delivery charge. roger_roger_over_and_nowt advised against personal delivery due to the lack of independent proof, warning about potential refund claims despite the eBay money-back guarantee. jonatjonatjonat suggested either using a courier or canceling the sale to relist as collection only, highlighting the risks of not having delivery verification and the possibility of chargebacks. The consensus was that personal delivery posed significant risks.
I've just sold a very expensive graphics card. The buyer is about 90 minutes away and I'm thinking of just driving it to them. How do make sure that it is completely unambiguous that they have received the item and there's no recourse for for a refund?
They paid £50 for delivery. How do I get that please? Because I want to use it for petrol. I would send it via courier or something of that effect, but because of the value of the item people just want hundreds of pounds, which seems excessive.
roger_roger_over_and_nowt
·3 weeks agoThat item is not covered by Ebays simple delivery i don't know which service would but you take a huge risk when selling items of that value.
RM SD doesn't cover items value.
jonatjonatjonat
·3 weeks agoYou listed this item with Royal Mail Special Delivery (TM) 1:00 pm at a cost of £50.
You will receive that £50 as part of the funds you get from the sale - though when you get those funds will depend on if there are holds on the funds. Its possibly you might not actually get the proceeds until delivery has been tracked.
But if you just deliver it by hand - there is no way to prove you delivered it. The customer could turn around and say you didn't deliver it and you'd have no proof and you'd loose everything.
You either find a courier to ship this - or your safest option is cancel the sale with the buyers permission - relist as Collection only and then agree a collection with the buyer. They would be given a collection code which they need to provide you BEFORE you hand over to the customer.
roger_roger_over_and_nowt
·3 weeks agoBut the buyer can still claim not as described and possibly request a chargeback leter.
"Run Forrest run" springs to mind.
jonatjonatjonat
·3 weeks agoThey could but that wasn't what the OP asked.
There will never be NO recourse for a refund of course. You can't mitigate all risk aside from your suggestion of do not sell this item on ebay.
roger_roger_over_and_nowt
·3 weeks agoNO NO NO.
You would have no independent online proof of delivery.Buyer could easily claim item not received and get a full refund.
You may not realise how the ebay money back guarantee works.
Even if you posted it buyer can still open a not as described claim within 30 days of receipt to get a refund,they can easily send back a different item but that's a different matter.
In some cases the buyer will also have 120 days from delivery to request a chargeback via their bank.