Combined postage woes | Postage

gillian3336 · 2025-10-25T19:45:35.792000Z

I am a private seller and struggling with combined postage. As I understand it, items should automatically be combined in a purchaser's basket and I should then be able to send as one parcel. This hasn't happened and purchasers have rightly asked for a part refund. Because I am using simple delivery, the postage payment has gone direct to eBay, but the refund comes from me. What am I doing wrong please?

Home
eBay News
Help from the Community
- Member To Member Support
- Chat with the eBay Community Team
Discussion
Community Info
eBay Café
Groups
eBay Help

Discussions