cancelling a prepaid label
How do I cancl a prepaid label, cant seem to find a button for it, not going to use it but it has already come out of my funds, any help gratefully received
1 comment
How do I cancl a prepaid label, cant seem to find a button for it, not going to use it but it has already come out of my funds, any help gratefully received
tressygirl
·1 week agoA Simple Delivery label?
A refund is sent to whoever paid for the SD label:
If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.
@issy110704