Buyer tried to cancel order as put wrong address | Postage

dav_298490 · 2026-04-20T19:46:57.160000Z

A buyer tried to cancel an order as they put the wrong address however I accidentally generated the shipping label. Now eBay won’t let me regenerate a new shipping label with correct address as it says I’ve already sent it (even though I haven’t!) and it also won’t let me cancel the order for buyer to re-order it as it is says ‘cancellation has already been requested’

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Buyer tried to cancel order as put wrong address | Postage | eBay UK