Hello I am having problems printing an Address Label for a recent Sale. EBay sent mea message with the Buyers completed Address Form. EBay message I received: If the address contains errors in the non editable fields, please cancel the order and ask the buyer to place it again, providing a correct address. Your Post to address contains some errors that need to be fixed before purchasing the label. Please note that you may not be covered by the eBay Seller Protection Policy if the changes you mak...

The best way would be to cancel the order with the buyer's acceptance or you can select ' Problem with Buyer's Address' This fully refunds the buyer and you can relist the item for the buyer to buy and pay again. That reason will not affect your seller performance. Not sure why you received instructions how to change the address as only the buyer can do this on their account, and should before they buy your item again. There is an intermittent bug to do with a...

Buyer address error for postage label | Postage

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Buyer address error for postage label | Postage | eBay UK