Hi everyone, I’m curious if anyone else has had numerous problems with eBay Simple Delivery lately and if there’s a way to disable it altogether and go back to choosing your own courier or postage method. I’ve had several issues now where parcels have gone missing or been delayed, and every single time I’ve tried to chase it up, I hit the same wall. I don’t have access to the buyer’s address under Simple Delivery, so I can’t even contact the courier or confirm where the item was sent....

If you click on Get Prepaid Label you get Delivery Details which contains the buyer's full address. At that point the label is still unused so makes no difference. In fact you have to do that even if not using SD in order to mark the item as dispatched, which it does immediately. If you use Seller pays > Free delivery on your listings you can apply to get a refund of the unused SD label as long as the postage you use has tracking. Of course...

Anyone else having issues with eBay Simple Delivery? Can it be disabled? | Postage

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Anyone else having issues with eBay Simple Delivery? Can it be disabled? | Postage | eBay UK