Seller cancelled purchase but ive been charged? | Payments

spencerwaller123 · 2026-05-02T15:54:57.005000Z

So as the subject says, ive sold an item but wont be home to send it until next weekend (im away at the moment). The buyer then said they simply cant wait long and requested a cancellation. I followed the link on email ive been sent, issued the refund but when i did ebay appear to have taken £18 from my account to issue the refund. WHY? Why amI being charged to make up the difference on the refund when the seller cancelled the order? this seems outrageously unfair and something i shouldnt have to cover.

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Seller cancelled purchase but ive been charged? | Payments | eBay UK