Payment not received | Payments

bonnieanne2011 · 2026-06-30T19:53:36.346521Z

The buyer cancelled an order for £6. I would expect that ebay would refund the buyer with the funds held from the sale ie £6 in my ebay holding account. instead ebay took the £6 from my bank card. Now another buyer bought the ink cartridges same day and i received that £6. But i did not receive the cancelled buyers £6 and the refunded £6 was taken from my bank account. So i am at a deficient of £6. please could you explain what has happened?

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