I gave a replacement but Ebay is asking for me to refund the money | Payments

briangoesshopping · 2026-04-02T07:49:28.042000Z

I sent the wrong item to a customer -once they told me I sent them the correct itemand they sent back the wrong item -all good -i am happy - customer is happy.I am now getting emails from Ebay saying .."We noticed that you haven't refunded the buyer yet. Please inspect it and issue a refund by 7 Apr."What do i do to tell ebay that all is OK , been resolved, and i dont need to give refund as replacement was sent instead.any ideas?

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I gave a replacement but Ebay is asking for me to refund the money | Payments | eBay UK