Accepting Responsibility... | Payments

5655mikec · 2026-07-06T07:22:47.698339Z

The advent of "Simple Delivery" was a big step in the right direction.As ever, of course, when something goes wrong, eBay's shortage of properly trained staff is again highlighted.A brief outline of one particular (and ongoing) problem is here.The Auction ended on 21 June and my buyer paid that same day.I handed the package with its prepaid label to the Post Office on the following morning - Monday 22 June.Royal Mail Tracking kicked in.On Wednesday 24 June, the package apparently reached Chipping Norton.On 4 July, the buyer reported the "non-delivery".On 4 July, eBay put a hold on my payments - and sent me 4 emails (each timed at 11.30) to advise me!Why should I be penalised at all?eBay have a contract with Royal Mail; Royal Mail have not fulfilled it.The only people to have actually suffered here are the the buyer and the seller.Mike

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