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Your seller account is restricted
I have recieved the returned item back from the buyer(by mutual consent) but now my account is restricted beacuse they have not refunded him, how do I solve this, the Ebay chatbot is a waste of time....thanks
4 comments
61stephenuk
Mentor8 months agoeBay only issue the refund automatically if done through a case, if you made your own arrangements you have to manually refund the buyer either by cancelling the sale or sending a refund
jemaki2784
OP8 months agoholding or will they take it from my account? I never actually recieved the
payment
papso22
Mentor8 months agoWhy are you not refunding the buyer?
jemaki2784
OP8 months agothe buyer has received the item, after he got the tem he decided that he
wanted to return the it which he did, I then thought that Ebay would give
him a refund as I never received his money. 🤔