Wrong postage paid for by buyer | Member To Member Support

fulhamrback · 2025-10-27T11:13:45.665000Z

I sold an item on eBay yesterday. The buyer paid for special delivery and I downloaded the label. Unfortunately they did not pay enough to cover the weight of the parcel and I couldn't use the label they paid for and hod to pay for postage out of my own pocket. How do I cancel that label and ensure that I receive the money they paid for postage to help cover my additional costs ?

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Wrong postage paid for by buyer | Member To Member Support | eBay UK