wrong postage now need to cancel and relist

Question

Hello

I have sold an item and totally messed up the weight of the item for postage. The buyer still wants to by the item and has asked if I can cancel the order and resist with the correct fee for the postage. I can't work out how best to do this can someone help me please

tressygirl · Answer

Go right of the item sold to More Actions >> Cancel the order citing Buyer Requests to Cancel. This fully refunds the buyer and your seller performance is not affected.

Then relist with the correct postage.

@vampire1077