Hi,I have just sold an item and the buyer has paid for it as well as delivery as stated in the original listing.I selected the default postage suggested by ebay when I listed it. Now when I check the Royal Mail/Parcel Force site, I see that it exceeds the maximum allowed dimension on one side for a "Medium parcel". Clearly I want the parcel to be accepted at the post office and I am happy to pay the difference between the Medium parcel rate and the Large parcel rate.If that can't be do...

It's on the page that you get after clicking on "Get prepaid label". If it's not there then it's not available. If you can't change the label you wont be able to cancel it either. You'll have to cancel the whole transaction, with the buyer's agreement. And relist with correct postage for them to buy again.

Wrong postage label. Can't change i | Member To Member Support

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Wrong postage label. Can't change i | Member To Member Support | eBay UK