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wrong item sent
I have received wrong item ,opened a return but are now being asked to pay return postage of £2.94.?
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I have received wrong item ,opened a return but are now being asked to pay return postage of £2.94.?
*vyolla*
Mentor2 weeks agoDid you select 'Received wrong item' from the menu as the reason for the return?
windowman54
OP2 weeks agoYes, selected received wrong item
john1297576
Mentor2 weeks ago · EditedIf you opened correct case, then seller provides return label. If not received within 3 days, then escalate to ebay.
Ignore messages from seller and read the money back guarantee!!!
*vyolla*
Mentor2 weeks agoIn that case you shouldn't be asked to pay for the return postage label, your seller should supply one. If they don't, then after 3 business days you'll see an option to ask eBay to step in. Use that.