Wrong charge of insertion fee | Member To Member Support

durvall · 2026-04-03T09:31:26.899000Z

The wining bidder hasn’t paid.After 4 days the listing was cancelled.The insertion fees was waived, and now I received an email from debit collectors.This is clearly a mistake from eBay.I contacted eBay several times, through the contact form, and keep getting what seams to be automated reply’s, with messages that doesn’t address the issues I reported, and it is terrible and frustrating as it seems to be answer coming from bots, but signed as a customer service person with a name at the end of the email message. I am giving eBay all the chances to address this issue and put it right, but will be escalating this soon to Financial Ombudsman / FCA complaint.

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Wrong charge of insertion fee | Member To Member Support | eBay UK