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Wrong amount Received
I need help with a payment issue. For this transaction, I was supposed to receive £38.06, but I only received £17.91. After the deduction of buyer protection and postage, the amount I should receive is £38.06, yet only £17.91 has been paid to me.
Can someone please advise what I should do?
2 comments
*vyolla*
Mentor10 months agoJust a heads up because you may be unaware that you should be trading on an eBay business account.
A private seller is one who is just selling off their own personal items such clothes from their wardrobe, bits from their loft/garage etc.
A Business seller is someone who buys or makes items to sell on. They need to be registered as a business to meet the requirements of UK law - eBay will be providing HMRC with details of your sales anyway so it's vital to keep correct accounts for your tax return. You can obviously offset more expenses as a business seller, but can't offset any at all as a private one.
To correctly register as a business seller simply go to your Personal Information in your account and to the right of Account Type, which will be showing as 'Individual' you'll see an Edit option.
https://accountsettings.ebay.co.uk/profile
This doesn't affect your feedback profile or any current listings, it merely upgrades your account so that you're compliant with current consumer and eBay policy.
If you're also selling your own items, just open another eBay account (you can have more than one).
*vyolla*
Mentor10 months agoGo to your transactions here:
https://www.ebay.co.uk/sh/fin/transactions
Find the order and click on the View link that's located over to the right, it'll give you a breakdown of fees for that item.
You can copy and paste or screenshot them here if you need further advice.