Why can I not mark as dispatched on one of my sales??? | Member To Member Support

style.1900.originals · 2026-01-20T03:34:49.906000Z

I have sold five items to one overseas buyer. They put five items in their basket and paid for them, so showing as one sale.The system is not letting me 'mark as dispatched' or add a tracking number.It now shows up as 'dispatch overdue'. I have never had this problem before - but usually sell individually to overseas buyers. I use ebay global shipping, so have sent to the depot myself, not using ebay posting.I am hoping that it will record the tracking when the parcel is scanned at the depot. To clean up my inbox, I have 'archived' this purchase for now - it is with 'collections' where they never gave me the collection numbers!

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Why can I not mark as dispatched on one of my sales??? | Member To Member Support | eBay UK