Where has my funds gone?
“My £12 was marked as funds released 3 days ago. My eBay balance is still £0, and there is no payout showing as sent or processed. Where are my released funds?”
6 comments
“My £12 was marked as funds released 3 days ago. My eBay balance is still £0, and there is no payout showing as sent or processed. Where are my released funds?”
tressygirl
Mentor3 weeks agoYou are a new seller so your initial payments will be on a longer hold.
This link explains payment holds.
https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816...
@globel889
globel889
OP3 weeks agoThank you I’m not a first time seller tho and will it do this with the rest of my funds I have pending?
tressygirl
Mentor3 weeks agoAll sellers have to register for eBay's Managed Payments. eBay need your bank details, so that when payouts are available for you, you can withdraw them and they go into that nominated bank account.
@globel889
globel889
OP3 weeks agoMy transaction says £12 net proceeds and specifically states that the funds were made available in my eBay balance on 14 September. My eBay balance is £0, the £12 is not in Pending, and there is no £12 payout showing. Please trace the £12 payment and tell me where the funds were credited.”
globel889
OP3 weeks agoIve been paid out for an item that was sold after the one I’m still waiting on who do I contact because that money has gone they can’t hold for this long?
papso22
Mentor3 weeks agoYou contact ebay customer service, but that's not easy.