When is a discount not a discount? | Member To Member Support

csessex · 2026-05-13T15:57:00.174000Z

I applied a randomly appearing voucher code that removed £5 from a purchase. It said it had been applied.I was in a hurry and paid having no reason to check the amount as I had never had a problem in 21 years of buying.But the voucher was not applied and the chat agent was completely unable to help without the voucher code (which I obviously have no access to now).Are we supposed to take a note of every voucher we use in case they subsequently disappear?The chat was very blunt and unhelpful - unlike, say, Amazon. Just saying.

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When is a discount not a discount? | Member To Member Support | eBay UK