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When is a discount not a discount?
Summary: csessex poses a thought-provoking question about discounts, asking when a discount is not genuinely a discount. Though the subject sparks an interesting topic for discussion, there are no responses or further elaboration from other participants in the conversation.
I applied a randomly appearing voucher code that removed £5 from a purchase. It said it had been applied.
I was in a hurry and paid having no reason to check the amount as I had never had a problem in 21 years of buying.
But the voucher was not applied and the chat agent was completely unable to help without the voucher code (which I obviously have no access to now).
Are we supposed to take a note of every voucher we use in case they subsequently disappear?
The chat was very blunt and unhelpful - unlike, say, Amazon. Just saying.
