What's happened to "Request a call from ebay" ??

Question

In the last few days the wonderful customer support option of "request a call from ebay" has disappeared and we are given the circle of doom options using AI and bots, driving you insane with 'follow this.." and press this..." etc etc. Ebay had a real service edge and that is disappearing, terrible shame. I guess we are less valued now as ebayers and should look for alternatives.

**peaseblossom** · Accepted Answer

For the last few weeks the option has only been on phones.    Try viewing this link on your phone:https://www.ebay.co.uk/help/eua?id=5190