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What Steps to Take if Your Online Identity Is Compromised
Summary: knitti-2261 shared concerns about their eBay username being changed unexpectedly, fearing the loss of their long-standing feedback. *vyolla* and papso22 suggested that the issue might be due to accidentally opening another account rather than a security breach. They advised clearing the cache and cookies and logging in with the original credentials. After following the advice, knitti-2261 successfully accessed their original account but noted the issue persisted on some devices. The discussion highlighted the importance of careful account management to avoid such confusion.
Hello everyone,
Recently, a member shared a concern about their online username being stolen. This issue can be unsettling and might even lead to further complications if not addressed promptly.
I'd love to hear your thoughts and experiences regarding this matter. Have you ever had your online identity compromised, and how did you handle it? What proactive measures do you recommend to prevent such incidents? Additionally, if someone finds themselves in this situation, what immediate steps should they take to regain control and secure their information?
Your insights could be very helpful for those currently dealing with similar issues. Let's support each other by sharing our knowledge and experiences!
Looking forward to hearing from you all.
*vyolla*
Mentor2 weeks agoIt's not possible for an online username to be 'stolen', do you mean that an eBay account was accessed by a third party? If this is the case then it must be reported to eBay as soon as possible.
It would be a user end issue, weak security. It's pretty difficult to access somebody else's eBay account given that eBay, in line with most online sites, have two step verification.
knitti-2261
OP2 weeks agoThank you yes . I went into my Ebay and noticed that the Knitti2261 was there instead of my own, I don;t want to lose all my 100% feedback after all these years I have been a member since nearly day one.
papso22
Mentor2 weeks agoSo what you have probably done is opened a new ebay account by accident. This can be done by logging on using Google instead of your username and password. Your original account will still be there.
*vyolla*
Mentor2 weeks ago · EditedAs @papso22 says, you haven't been hacked or anything like that, so no worries on that front. You've likely accidentally opened another eBay account.
This account knitti-2261 that you're posting from is a new one, set up Member since: 03-Aug-25.
Log out and then log in again, click on the 'switch account' text link and type in your old account details and password.
knitti-2261
OP2 weeks agoThank you both of you . I have tried 3 times and still end up with this Knitti name I Have never made another account always had the same so do not know where this has come from, please bare with me I;m old and thank you for your patience.
papso22
Mentor2 weeks agoSince you are using this account, set up on the 3rd August, you must have opened it. Try clearing cache and cookies on your device and starting from scratch with your original username and password. Once you locate your original account you can delete this one.
knitti-2261
OP2 weeks agoI am back, as myself Thank you so much . when I signed out it said sign in so I kept doing it on that button 3 times, I ended up signing out turning computer off altogether turned it back on then went on internet I search for Ebay login. I signed in and YES up I popped. Thanks Everyone so much
knitti-2261
OP2 weeks agooops its still come up on here as Knitti, but I am myself on ebay Strange......