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Warranty expired, Item broken. What to do?
Summary: kvektor expressed frustration with a seller regarding a refurbished item that broke after the warranty expired. Despite assurances of professional refurbishment, the seller is unwilling to assist, leaving kvektor seeking advice on how to proceed with a costly, unusable product.
Hello e-bay
I have purchased an item on the 12th Aug 2025.
(Anker SOLIX F1200 Portable Power Station 1500W Solar Generator for Camping, RVs)
The seller stated is a refurbished item and been professionally refurbished, tested and certified.
The given 1-year warranty has expired and the item is broken after a few uses. It was £480.
As the warranty has expired the seller does not want to look after my case, and just saying sorry for my problem, But I can not let £480 fly out the window.
If this is a professionally refurbished, tested and certified item, they must have the capacity to take it back and repair. Unfortunately I have no means to repair it.
Can you advice please.
Kindest regards
tobiasd4
Mentor2 weeks agoEbay MBG is for 30 days, charge back 120 days, so too late for both.
You could contact citizens advice.